Right of Withdrawal for Digital Download Products
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion.
To exercise your right of withdrawal, you must inform us (Project Sales Mastery, Königstraße 38, D‑70173 Stuttgart, lbl@projectsalesmastery.com,
Tel.: +49 (0)152 / 283 915 68) by means of a clear statement (e.g., a letter sent by post or an email) regarding your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal expires prematurely if you have expressly agreed that we begin executing the contract before the withdrawal period ends, and you have simultaneously confirmed your understanding that by starting execution, you lose your right of withdrawal.
This particularly applies to digital content (e.g., e‑books, PDF documents, presentations, software, audio files, or videos) that are not delivered on a physical medium. By starting the download or streaming, you explicitly agree that your right of withdrawal expires.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
To:
Project Sales Mastery
Königstraße 38
70173 Stuttgart
lbl@projectsalesmastery.com
I hereby withdraw from the contract I concluded for the purchase of the following digital content:
- Ordered on: [Date]
- Consumer’s name: [Your Name]
- Consumer’s address: [Your Address]
- Date: [Date of Withdrawal]
[Consumer’s signature (only if submitted on paper)]